Terms of Use and Privacy Policy - www.ramiraz.com

Terms of Use

Welcome to www.ramiraz.com (the "Website"). By accessing and using this Website, you agree to the following terms and conditions. Please read these terms carefully before using the Website.

1. Use of the Website:

– The Website is intended for users aged 18 and above only.
– The Website provides solutions in the fields of industrial electricity and control, industrial heating solutions, as well as consulting and support services.
– The Website may be used for informational and service purposes only.
– The Company reserves the right to modify, suspend, or terminate the Website or any part thereof at any time without prior notice.

2. Intellectual Property:
– All content on the Website, including texts, images, logos, trademarks, and designs, is protected by copyright and intellectual property laws.
– Users may not copy, reproduce, distribute, or publish any content without prior written consent from the Company.

3. Collection and Use of Information:
– Personal information is collected only if voluntarily provided by the user, for example, via the contact form.
– Information may be used to provide services, contact users, send price offers, advertisements, and updates regarding products and services offered by the Website.
– The Company will not share personal information with third parties without the user’s consent, except as required by law.

4. Limitation of Liability:
– The Company shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of the Website or reliance on information presented therein.
– The Company does not guarantee continuous availability of the Website or that it will be free of technical errors.
– The Company shall not be held liable for damages resulting from security breaches.
– Use of the Website is at the sole responsibility of the user.

5. Indemnification:
– Users agree to indemnify and hold harmless the Company for any damages, claims, or expenses arising from violation of these terms.

6. Governing Law and Jurisdiction:
– These terms are governed exclusively by the laws of the State of Israel.
– Exclusive jurisdiction shall lie with the competent courts in Hadera, Israel.

Privacy Policy

The Company respects users’ privacy and acts in accordance with the Israeli Privacy Protection Law, 1981, including Amendment No. 13.

Information Collection:
– Personal information voluntarily provided by users (such as name, email, and phone number) will be stored by the Company.
– The Website may also collect basic technical data, such as IP address, browser type, and usage details
Use of Information:
– Information will be used to provide services, improve the Website, develop new services, and send users price offers, advertisements, and product/service updates.
– Information will not be shared with third parties without user consent, unless required by law.
User Rights:
– Users have the right to review, correct, or request deletion of their personal information as provided by law.
– Requests should be sent to: mail@ramiraz.com.
Data Security:
– The Company applies reasonable and advanced data security measures to protect stored information.
– However, the Company cannot guarantee absolute protection against security breaches or unauthorized access.
Cookies:
– The Website uses cookies to improve user experience, analyze traffic, and personalize services.
– Users may disable cookies through their browser settings.
Use of Third-Party Tools and Services

In the course of operating the website, we use technological services and tools for website management and operation, improving user experience, traffic analysis, marketing, customer management, and automation processes.

Google Analytics

The website uses Google Analytics – an analytics service provided by Google.

The service collects information such as the number of visitors to the site, pages viewed, duration of visits, traffic sources, and more. This information is stored on Google's servers and may be used by us for statistical analysis and service improvement.

Google may combine the information collected through Google Analytics with other information in its possession, in accordance with its privacy policy.

You can prevent the collection of this information by installing the dedicated browser add-on – Google Analytics Opt-out. For further information, refer to Google’s privacy policy.

Google Ads

The website uses Google Ads – an advertising platform provided by Google.

Through this service, information is collected about visitors’ interactions with the site, such as pages viewed, clicks, and conversions.

This information is stored on Google's servers and may be used by us to analyze advertising campaign effectiveness, improve performance, and deliver more relevant ads to visitors.

Google may combine the information collected through Google Ads with other information in its possession, in accordance with its privacy policy.

You can manage your ad preferences or opt out of personalized advertising using the following links:

Additional Third-Party Services

In addition, we use other third-party services, including:

CRM and data management systems – for managing user inquiries, customer service, and internal processes.
Business automation tools – for streamlining processes and connecting different systems.
User behavior analytics tools – for improving and upgrading user experience on the website.

We may add or replace additional third-party services from time to time for website operation purposes, subject to applicable law and without prior notice.

Updated as of 28/08/2025